Shipping will be collected in pledge manager when goods are completed
Please keep in mind that shipping will be charged after the program ends through BackerKit’s pledge manager system. Actual rates will be impletmented when surveys are collected. Please factor in this added expense when making the decision on what level you would like to back. See the estimated shipping costs chart for an idea of the general cost to ship your items to you.
Last updated: June 13, 2024 07:42
How do we estimate the shipping rates?
Our shipping rates are based on packages being sent directly out of the Dynamite processing warehouse in the United States so shipping to countries outside the US can be steep given the current cost of shipping goods worldwide. We are working with some localized options to obtain better international rates to EU, UK, and Europe. As we get better information from the sources we will continue to update the shipping estimates.
Last updated: June 13, 2024 07:42
What's the best way to avoid having a puppet kill me?
We think the best option here, is not to try to find the formula that Andre Toulon mastered which brings puppets to life. In our experience being in the right place at the right time (or in this case - not being in the wrong place at the wrong time) is the best way to avoid a potential run in with a killer puppet. If you do find yourself squaring off against a puppet we recomend the following course of action.
Step 1 - use your legs (part 1) - a swift kick will send the puppet flying moementarily disrupting its attack Step 2 - use your legs (part 2) - run - don’t walk - to the nearest exit, continue running until you find another mode of transportation - skateboard, bicycle, roller skates, kayak, or car. Step 3 - continue fleeing until you have put a minimum of 500 miles between you and the puppet. Preferably go to another country.
Last updated: June 13, 2024 07:46
What is the difference between the "Collector's Series" and the "Ultra-Premium Series"?
The Ultra-Premium Series is for trading card collectors who value the chase for rare cards and one-of-a-kind collectible cards. This series offers less “base” cards to collect but also offers far more collectible cards in each pack/box.
The Collector’s Series is for Transformers fans who want to see a larger series of base cards, with more robots, similar to other traditional trading card sets. Chase cards are still available in these packs/boxes, but are less plentiful.
Last updated: October 28, 2024 14:59
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.